Srinagar : Commissioner, Srinagar Municipal Corporation (SMC), Dr. Basharat Qayoom, Monday chaired an introductory-cum-review meeting with officers representing all wings of the Corporation, underscoring the need to make municipal services more efficient, accessible and responsive to the needs of citizens.
The meeting focused on reviewing the functioning of various wings, assessing ongoing developmental works, strengthening sanitation and cleanliness mechanisms, improving public grievance redressal and identifying priority areas requiring immediate attention.
Taking a thorough look at the Corporation’s activities, the Commissioner reviewed the responsibilities of various departments, the status of ongoing projects, operational hurdles, and how services are being delivered. He made it clear that the well-being of citizens, efficient civic services, and accountable governance should always be at the heart of SMC’s operations. Dr. Basharat Qayoom emphasized the importance of a proactive and timely approach to addressing public grievances, urging officers to make sure that complaints received through different channels are handled swiftly and followed up until they’re fully resolved. He highlighted that citizens should see real improvements in municipal services, focusing on responsiveness, transparency, and accountability. Pointing out the critical role of sanitation and cleanliness in upholding the city’s civic standards, the Commissioner called for better coordination among the relevant departments to ensure effective sanitation efforts, enhanced waste management, and ongoing cleanliness throughout Srinagar. He stressed that monitoring on the ground and timely interventions are key to tackling sanitation issues and keeping public spaces in good shape. The Commissioner also highlighted the necessity of closely monitoring development projects, sticking to set timelines, and making the best use of available resources. He urged officers to pinpoint any bottlenecks, speed up pending projects, and ensure that development efforts lead to visible and meaningful improvements in citizens’ lives. Stressing the need for coordinated efforts across departments, Dr. Basharat Qayoom directed all teams to work closely together, strengthen internal monitoring systems, and adopt a results-driven approach to municipal administration. He insisted that accountability should be evident in measurable results, timely service delivery, and effective resolution of public issues.
