“Digital J&K has given many unique, incredible digital-first experiences, J&K the first in the country to integrate auto-appeal feature to service platform. On-boarding of 300 public services on, auto appeal system launched today will improve quality of disposal of services”
“Auto escalation of appeals in case services not provided to applicant within time limit under Public Services Guarantee Act will establish most transparent public service delivery system”
“Future digital transformation will be fuelled by Artificial Intelligence across the sectors, Adopting multiple applications to support a wide variety of businesses, public sectors and their functions, processes, goals and objectives”
“Digital J&K is in middle of journey. Need is to use technology massively, further enhance J&K systems based on underlying principle of digital born J&K 2.0”
“In future outcome of combined team efforts of J&K would be cited as the best, leading administrative reforms”
LG launches Digi-Dost (Doorstep delivery of services), CSC- Aadhaar Seva Kendras at Block level, Multilingual Chatbot & AI- based Facial Recognition attendance application
E-compendium of transformational Digital Services released by LG
Srinagar: Lieutenant Governor Manoj Sinha on Saturday attended the ‘YugParivartan, Badalta Jammu Kashmir’ programme in Srinagar and dedicated various digital initiatives to the people of J&K.
In his address, the Lt Governor appreciated the IT Department and other stakeholder agencies for their endeavours to ensure seamless access to government services.
He said the new digital initiatives launched such as Digi-Dost (Doorstep delivery of services), CSC-AadhaarSevaKendras at Block Level, on-boarding of 300 services on auto appeal system and DigiSahayak, a multilingual chatbot will provide improved citizen-centric services to the people.
Addressing the gathering, the Lt Governor highlighted the key initiatives of J&K administration to make the governance system more transparent, accountable and responsive.
“Digital J&K has given many unique and incredible digital-first experiences. In future, the outcome of combined team efforts of J&K would be cited as the best and leading administrative reforms,” the Lt Governor said.
J&K is the first in the country to integrate the auto-appeal feature to the service platform. The on-boarding of 300 public services on the auto appeal system will ensure the quality and timely disposal of services, he said.
This feature will auto escalate the appeals in case the services are not provided to the applicant within time limit set under Public Services Guarantee Act and it will establish the most transparent public services delivery system, he added.
The Lt Governor underlined the need to address the local needs by integrating digital based solutions.
“We recognize the fact that the future digital transformation will be fuelled by Artificial Intelligence across the sectors. We are adopting multiple applications to support a wide variety of businesses, public sectors and their functions, processes, goals and objectives,” the Lt Governor said
Digital J&K is in the middle of the journey. We have attained functional scale, now time is for population scale and next is big transformational scale. The need is to use technology massively and further enhance the J&K systems based on the underlying principle of digital born J&K 2.0, he said.
On the occasion, the Lt Governor also released an e-compendium of transformational Digital Services and launched an AI- based Facial Recognition attendance application. He also flagged off Digi-Yatra under IEC activities.
In presence of Lt Governor, a Memorandum of Understanding was also signed between CSC e-Governance Service Ltd and IT Department for doorstep delivery of services through Digi-Dost.
Dr Arun Kumar Mehta, Chief Secretary; Sh R K Goyal, Additional Chief Secretary, Home Department; Ms PrernaPuri, Commissioner Secretary, IT Department; Sh Sanjay K Rakesh, MD & CEO of CSC e-Governance Service Ltd., senior officers of J&K Administration, prominent citizens from all walks of life were present on the occasion.
