Jammu: District Consumer Forum(DCF) Jammu has decided a complaint against Motorola mobile manufacturers under J&K Consumer Protection Act, 1987 by directing the company to refund cost of the handset, pay litigation charges and compensate the consumer for mental harassment.
Acting on the complaint filed by Sat Dev Sharma for delivery of defective mobile handset purchased by him through Amazon from Motorola, the Chairman and members directed the manufacturing company to refund the cost of defective handset amounting to Rs 14,999 besides Rs. 10,000 for mental harassment to the complainant and Rs. 5000 as Litigation charges.
Earlier, Joint Controller LMD Jammu V.S Sambyal filed complaint in District Consumer Forum for refund of cost of handset amounting to Rs. 14,999 mental agony and Litigation charges in the forum as per powers vested to the state under section 10(d) of J&K Consumer Protection Act, 1987.
The judgment was dispatched to the owner Dheeraj Sharma of Motorola Company for compliance.
